Hurricane Harvey has strengthened with heavy rain and winds already beginning to hit coastal cities. We hope that no one is hurt or experiences property damage from the storm, but if it happens we want you to be prepared with the right information for filing claims and communicating promptly.
When a storm hits Texas, our insurance companies are ready with trained catastrophe teams standing by. Most of our carriers have phone lines open 24/7 for claim reporting. You can find all carrier contact information at these two links on printed on your policy documents.
24/7 Phone numbers:
Our insurance partners:
Due to the forecasted volume and severity of this storm event, it may take several days (in some rare cases) before an adjuster can reach you to discuss your claim. In the meantime, you can expedite the claims process by doing the following:
• Complete any necessary temporary or emergency repairs to your covered property to prevent further damage from occurring once it is safe to do so.
• Prepare a list of all damaged items.
• Take photos to document the damaged property and keep any damaged items in a safe location so the adjuster can complete an inspection of those items.
• Keep all receipts for any repairs or additional living costs you may incur as a result of the storm and provide them to your adjuster for consideration.
National Hurricane Center – http://www.nhc.noaa.gov/
Prepare, be safe and please follow the directions of local authorities.