Contact Us

Safeco Policyholders: 1-866-472-3326
Travelers Policyholders: 1-877-872-8737
Your Local Britton & Britton Team

• Austin/San Marcos: 1-512-469-0693
• San Antonio: 1-210-493-4057
• Facsimile: 1-888-867-7210 (Texas)
• ID Card/Add Vehicle: Office + Option 1
• Billing: Office + Option 2
• Claim/Roadside: Office + Option 3
• Certificate of Insurance: Office + Option 4
• Mortgage/Lender: Office + Option 4
• Quote: Office + Option 5
• Schedule a call (coming soon) 
• Policy Self Service
• Quote Online Now 

Our insurance providers invoice you directly for your future billing installments. Please check regularly for correspondence and set a reminder on your calendar for billing date(s). Due to the rise in fraud, we no longer accept cash, personal checks, or money orders in our local office. If you deliver, send, or mail monies to our local office it will delay receipt of payment to the insurance provider and could result in interruption of coverage.

Manage your insurance account anytime, anywhere. Some of the insurance companies we represent support our small business by offering you after-hours policy services. You have access to policy login, mobile app, or live person 24/7 telephone support when our local office is not open.

Billing, Claims, Policy login, ID cards, adding a new vehicle or driver, mortgage evidence of insurance, and other Policy Services are available. Corresponding phone numbers and policy login details are also listed on your policy declaration page, carrier correspondence, and welcome documents. 

You can always speak with your local agent personally during office hours or just ask our opinion about your insurance questions. Our goal is to return your call before we leave the office each day. We look forward to talking with you!

OPERATING HOURS

Mon–Thu: 8:30am – 4:30pm
Fri: 8:30am – 12:00pm
Lunch: Closed
Sat-Sun: Closed

Your local personal insurance agent is available during office hours by telephone. If we are on the other phone line assisting a client, simply leave a message. Our goal is to return your call before we leave the office each day.

2025 HOLIDAYS & OFFICE CLOSURES

Jan. 01 New Year 2025

Jan. 20 Martin Luther King Jr.

Feb. 14 Valentines Day

Feb. 17 Presidents’ Day

Mar. 2 Texas Independence Day

Mar. 14 Spring Break / SXSW

Ap. 18 Good Friday / Easter

Apr. 25 Battle of Flowers / Fiesta

May 26 Memorial Day

Jun. 19 Juneteenth

Jul. 3-4 Independence Day

Aug. 27 LBJ Day

Sep. 1 Labor Day

Oct. 13 Indigenous (Columbus)

Nov. 11 Veterans’ Day

Nov. 24-28 Thanksgiving

Dec. 22-26 Christmas

Dec. 31 New Year’s Eve

Jan. 1-2 New Year 2026