As an added policy benefit Britton & Britton works with our insurance partners to offer two live support options for our existing clients.

  • We value our one‐on‐one relationship and will always offer the option to speak with your personal agent during business hours.
  • Now there is no “weekend” at “lunch” or “on the other phone line.” For your convenience you may choose live policy assistance 24 hours a day with our new Safeco Insurance and Travelers Insurance extended policy service team representatives.
Connect with us

Safeco Policyholders: 1-866-472-3326
Travelers Policyholders: 1-877-872-8737
Your Local Britton & Britton Team

Our insurance providers invoice you directly for your future billing installments. Please check regularly for correspondence and set a reminder on your calendar for billing date(s). Due to the rise in fraud, we no longer accept cash, personal checks, or money orders in our local office. If you deliver, send, or mail monies to our local office it will delay receipt of payment to the insurance provider and could result in interruption of coverage.

24/7 Support

Manage your insurance account anytime, anywhere. Some of the insurance companies we represent support our small business by offering you after-hours policy services. You have access to policy login, mobile app, or live person 24/7 telephone support when our local office is not open.

Billing, Claims, Policy login, ID cards, adding a new vehicle or driver, mortgage evidence of insurance, and other Policy Services are available. Corresponding phone numbers and policy login details are also listed on your policy declaration page, carrier correspondence, and welcome documents. 

You can always speak with your local agent personally during office hours or just ask our opinion about your insurance questions. Our goal is to return your call before we leave the office each day. We look forward to talking with you!

OPERATING HOURS

Mon–Thu: 8:30am – 4:30pm
Fri: 8:30am – 12:00pm
Lunch: Closed
Sat-Sun: Closed

Your local personal insurance agent is available during office hours by telephone. If we are on the other phone line assisting a client, simply leave a message. Our goal is to return your call before we leave the office each day.

2024 HOLIDAYS & OFFICE CLOSURES

Jan. 01 New Year 2024

Jan. 15 Martin Luther King Jr.

Feb. 19 Presidents’ Day

Mar. 2 Texas Independence Day

Mar. 14 Spring Break / SXSW

Mar. 28 Holy Thursday / Easter

Mar. 29 Good Friday / Easter

Apr. 26 Battle of Flowers / Fiesta

May 27 Memorial Day

Jun. 19 Juneteenth

Jul. 4-5 Independence Day

Aug. 27 LBJ Day

Sep. 2 Labor Day

Oct. 14 Indigenous (Columbus)

Nov. 11 Veterans’ Day

Nov. 18-22 Thanksgiving

Dec. 23-27 Christmas

Dec. 31 New Year’s Eve

Jan. 1-3 New Year 2025

Select Our Insurance Partner

We are thankful our insurance partners offer after-hours policy service options in support of our local small business. Of course you can always speak with us personally during office hours. We look forward to hearing from you!

travelers insurance logo

Travelers

1-800-842-5075 – Policy Service & Billing

1-800-252-4633 – Claim Reporting 

Manage Your Policy 

Travelers Mobile App

safeco insurance logo

Safeco

1-866-472-3326 – Policy Service & Billing 

1-800-332-3226 – Claim Reporting 

Manage Your Policy 

Safeco Mobile App

progressive insurance logo

Progressive

Manage your Policy 

Progressive Mobile App

the hartford insurance logo

Hartford

800-624-5578 – Policy Services & Billing

800-243-5860 – Claim Reporting 

Manage Your Policy 

Hartford Mobile App

american modern insurance logo

American Modern

South & Western, American Reliable Lloyds, & American Western

866-880-8651 – Policy Service & Billing

800-375-2075 – Claim Reporting

Manage Your Policy

cypress insurance logo

Cypress Texas

  • 877-560-5224 – Policy Services, Billing, Claim Reporting (M – F, 9am – 6pm Central)
  • 888-892-9773 – Claim Reporting

Click here to login to your policy or make a payment

utica national insurance logo

Utica

1-800-598-8422 Policy Service

800-216-1420 – Claim Reporting

Manage Your Policy 

Payments & Billing 

wellington insurance logo

Wellington Insurance

Frontier, Companion, Worth

800-880-0474 – Policy Service & Billing

800-447-6465 – Claim Reporting

Manage Your Policy

United Healthcare

Golden Rule Insurance Company, Oxford Health Insurance, Inc., UnitedHealthcare Life Insurance Company United Health One, Golden Rule Short Term Medical

1-866-633-2446 Policy Service & Billing 

1-877-844-4999 Claim Reporting 

Manage Your Policy

union standard insurance group logo

Union Standard

a W.R. Berkley Company

Acadia Insurance Co., Continental Western, Firemen’s Insurance Co D.C, Tri-State Ins Co of MN, Union Insurance Company, Union Standard Lloyds.

  • 800-955-0325 option 7, Billing (M-F 8 am – 5 pm)
  • 800-444-0049 Claims (24 hours, 365 days a year)

Contact your agent for policy service or, click below to login to your policy:

Login to start a claim report

liberty mutual insurance logo

Liberty Mutual, Safeco Personal Insurance

1-866-472-3326 – Policy Service & Billing 

1-800-332-3226 – Claim Reporting 

Manage Your Policy 

Safeco Liberty Mutual Mobile App

  • 1-800-269-4596 Service & Billing (24 hours, 365 days a year)
  • 1-800-362-0000 claim (24 hours, 365 days a year)

Click here to login to your policy

liberty mutual insurance logo

Liberty Mutual, Business Insurance

United States Liability Insurance Company (USLI)

  • 866-632-2003 Billing Service (24 hours, 365 days a year)
  • 888-875-5231 Claim Reporting (24 hours, 365 days a year)

Contact your agent for policy service or

Click here to login to your policy

zurich small business logo

Zurich Small Business

  • 855-325-2455 – Billing
  • 800-987-3373 – Claim Reporting

Legal & General America

Banner Life Insurance Company and William Penn Life Insurance Company of New York

  • 800-638-8428 Policy Service

Contact your agent for policy service or

Click here to login to your policy

US Assure

Zurich Insurance Group & Global Indemnity

  • 855-872-7787 Policy Service & Billing
  • 800-788-4780 Claim Reporting (Vacant or rental structure)
  • 800-987-3373 Claim Reporting (Builders risk or contractors equipment policy)

Contact your agent for policy service
For emergency help, call 911

foremost insurance group

Foremost

FOREMOST, A Farmers Insurance Company 

800-532-4221 – Policy Service & Billing

1-800-527-3907 – Claims Reporting

Manage your Policy

Foremost Mobile App

Bristol West Insurance Group