Terms of Service
Effective Date: 04/01/1985
Last Updated: 03-23-2026
These Terms of Service govern your use of the Britton and Britton Insurance Services website at https://www.brittonandbritton.com. By using our website, you agree to these Terms.
1. Website Purpose
This website is provided for general informational purposes, to help visitors learn about insurance products and services, request quotes, contact our office, and access customer service resources.
2. No Coverage Is Bound Through Website Use Alone
Submitting a form, requesting a quote, sending an email, text, electronic message, or leaving a voicemail does not bind coverage, change coverage, cancel coverage, or guarantee reinstatement of a policy.
Coverage cannot be bound, altered, or canceled unless and until you receive written confirmation from a licensed representative of Britton and Britton Insurance Services or the insurance carrier, as applicable.
3. Quotes Are Estimates Only
Any quote, premium indication, coverage summary, or insurance comparison provided through our website, by email, by text, or by phone is only an estimate based on the information available at the time. Final pricing, eligibility, terms, conditions, and availability are subject to underwriting review and carrier approval.
4. User Responsibilities
You agree to provide accurate, current, and complete information when using our website or requesting a quote. You are responsible for reviewing the information you submit and notifying us if any information is incorrect or changes.
5. Consent to Communications
By submitting your contact information through our website, you consent to receive communications from us related to your request, including by phone, email, and, where you opt in, text message.
6. SMS Terms
If you opt in to receive text messages from Britton and Britton Insurance Services the following terms apply:
- message frequency may vary
- message and data rates may apply
- reply STOP to opt out
- reply HELP for help
- consent is not a condition of purchase
- supported carriers are not liable for delayed or undelivered messages
- we may send customer care, quote related, policy servicing, appointment, account, or marketing messages depending on the type of consent you provide
7. Email Terms
If you provide your email address, you agree that we may email you regarding your quote, insurance options, policy servicing, requested documents, and customer support. If you separately subscribe to marketing emails, you may unsubscribe at any time using the unsubscribe link or by contacting us.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, forms, and design, is owned by or licensed to Britton and Britton Insurance Services and may not be copied, reproduced, distributed, or used without permission, except as allowed by law.
9. No Legal, Tax, or Financial Advice
Content on this website is general information only and is not legal, tax, or financial advice. Insurance coverage depends on the actual policy language, underwriting, and specific facts of each risk. In the event of a conflict, the terms and conditions of the policy prevail
10. Third Party Websites and Services
Our website may include links to third party websites or tools. We do not control and are not responsible for the content, availability, or privacy practices of third-party websites or services.
11. Disclaimer of Warranties
This website is provided on an as is and as available basis. We make no warranties or representations that the website will be uninterrupted, error free, secure, or free from harmful components.
12. Limitation of Liability
To the fullest extent permitted by law, Britton and Britton Insurance Services is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website.
13. Indemnification
You agree to indemnify and hold harmless Britton and Britton Insurance Services from claims, losses, liabilities, damages, and expenses arising from your misuse of the website or your violation of these Terms.
14. Changes to Terms
We may update these Terms from time to time. Your continued use of the website after changes are posted means you accept the revised Terms.
15. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
16. Contact Information
Your local personal insurance agent is available during office hours. If we are on the other phone line assisting a client, simply leave a message. Our goal is to return your call before we leave the office each day. Most of our insurance partners offer 24/7 365 day live human assistance, even if we are on the other phone line, or after office hours. Please review your policy for support phone numbers. For your convenience, common carrier support numbers are listed on our website and can be dialed from our phone menu 512-469-0693. Britton and Britton Insurance Services, 2028 E Ben White Blvd 240-4057, Austin TX 78741