Texas Storms, Winter Weather and Frozen Pipes

Each natural disaster reminds us of the value of insurance to protect our homes. Whether it is hail, winter weather, or another covered event that has damaged your home, we are here to help. Our claims teams are already responding to clients affected by the recent winter weather.

Now you can file and track your claims online, 24/7.

Safeco Insurance Home or Auto https://fileaclaim.safeco.com/

Travelers Insurance Home or Auto https://www.travelers.com/claims/report-claim/individual

Progressive Insurance Home or Auto https://www.progressive.com/claims/faq/how-to-report-a-claim/

Other insurance company with Britton and Britton? For a full list of our insurance partners and phone numbers click here https://www.brittonandbritton.com/contact/#insurance-partners

How to Help Prevent Water Damage from Frozen Pipes

• Locate and close the main water shutoff valve as soon as possible and before temperatures rise above freezing.
•  Inspect pipes for damage, including those in attics and crawl spaces, where it is safe to do so.
•  As temperatures increase above freezing, watch and listen for signs of water leaks.
•  If a pipe is leaking, do not turn on the water. Open all faucets including those outside to drain remaining water from pipes and call a licensed plumber for repairs.
•  If no leaks are detected, turn water back on slowly. Continue to check for leaks before turning water on completely.
•  Never use torches or heat guns to facilitate thawing as these can create fire hazards.

Helpful resources in the event of a natural disaster home claim:

• Warming Centers https://www.texastribune.org/2021/02/16/texas-power-outage-help-warming-shelter/
• Austin Resources https://amp.statesman.com/amp/4486821001
• San Antonio Resources https://www.bexar.org/818/Winter-Storms-and-Extreme-Cold
• American Red Cross: https://www.redcross.org/ The American Red Cross not only provides disaster relief nationally, but is part of a global humanitarian network, responding to those in need.
• Federal Emergency Management Agency https://www.fema.gov/(FEMA): FEMA is an independent agency of the federal government, which provides preparedness and response and recovery support to the nation. Find temporary shelter, if needed, by texting SHELTER and your zip code to 43362 (4FEMA).
• National Oceanic & Atmospheric Administration (NOAA) https://www.noaa.gov/: NOAA is a federal agency and the primary source of weather data and warnings for the United States.

Our claims teams are responding to clients affected by the recent winter weather. More potentially dangerous storms are forecast and you can count on our insurance carriers local and national teams to be there when we’re needed most. We’ll continue to keep an eye on local conditions and send updates when needed. In the meantime, please stay safe and use the resources above.